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Credit Card Security

Shopping at our site is safe, and we guarantee it. All orders on our site are processed on our secure server. All credit card information is encrypted and protected. To check that your transaction is secure, look for the unbroken key or closed padlock icon in the corner of your browser screen.

If you would prefer not to place your order on-line, please call our Customer Service at 1-800-369-3949. One of our customer service representatives will be happy to assist you.

Your credit card security is a priority at altrec.com. We guarantee the safety and confidentiality of every transaction we process. If an unauthorized charge ever appears on your credit card statement as a result of shopping at altrec.com, you pay nothing.

Security Guarantee Details:

  1. Under the terms of the United States Fair Credit Billing Act, your credit card provider cannot hold you liable for more than $50 of fraudulent charges. If your credit card provider does hold you liable for any of this $50, altrec.com will cover this entire liability for you, up to the full $50. altrec.com can only cover this liability if the unauthorized use of your credit card resulted through no fault of your own, from purchases made at altrec.com, while using our secure server. Unless otherwise expressly provided in a legal notice, the aggregate liability for the Company to you for all claims arising from the use of the Web site is limited to $50.
  2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Contacting Us
If you have any questions about this security statement, the practices of this site, or your dealings with this site, you may use our Email Form or:

altrec.com
Attn: Customer Service- Security
725 SW Umatilla Ave.
Redmond, OR 97756

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